FREQUENTLY ASKED QUESTIONS

Check out FAQ regarding the purchase of wedding cards and wedding boxes online at Kalash Cards. Feel free to contact us via whatsapp, call or via mail in case of doubts.

SHIPPING

We ship bulk items through various popular courier service like Fedex, Aramex, Indian Post etc. Most of the packages are shipped through most reliable shipping aggregator SHYPLITE which select best courier according to the shipping destination, so that the parcel reached to the customer at minimal time with minimal shipping cost.

Without Printing: Normally, It would take 5-7 business days to reach your parcel once delivered from us in India. It could take more time depending on the destination of location from Delhi, India. We have tied up with shyplite shipping provider which handles the logistics for us, selecting the best courier service provider like Fedex, Aramex or DTDC.

With Printing: It would take 15-25 business days to complete the process of printing and delivery once the printing content is sent to us.

Yes, we provide wordwide delivery which is handled by our shipping provider shyplite.

PAYMENT

We support multiple online payment methods such as:

  • Debit Card
  • UPI Transaction
  • Net Banking

Our focus is always there on the delivering best, easy and secure payment to our customers. Feel free to contact us in case of any support required.

All transaction are 256 bit encrypted to prevent from fraud. We have integrated our payment system with popular payment gateways like CashfreeInstamojoPayUMoney which offers to pay via debit cards, credit cards, UPI platforms like Phonepe, Google Pay IndiaPaytm and Amazon Pay.

ORDERS

Simply add your favorite product quantity and click add to cart button. For printing cards, just select the type of printing and the final cost will be calculated automatically. All further steps are self explanatory.

Yes, it is mandatory to create account before placing order. If you don’t have account, it would be automatically created during checkout process.

We try our best to keep out of stock products away from product catalog, but we don’t guarantee the 100% availability of the card you chose, as the designs are getting older and soon out of stock. If the card has been out of stock and you have made the payment for the order, we will prompt for similar available card or fully refund your payment, informing you for the final action.

Once placed, orders can’t be changed or cancelled, in any way. The order changing is a problem for us as we deal with deliveries of bulk weight items. You can contact us for more information, in case of some cases though.

PRINTING

Yes, we offers printing wedding invitation cards at additional cost according to your customized printing matter. We offer designer as well to design your customized printing matter. For any printing queries contact us here.

We offer 2 different types of printing as you might have noticed when receiving invitations to you:

Color Screen/Digital Printing: This printing is colored printing in accordance with the color of wedding cards, box, stationery items or any material, wherever applicable.

Foil Printing: This printing is lustrous metallic gold color, which provides luxurious and expensive look of the card or box. Foil printing is considered as rich printing as its marginally expensive than colored screen or digital printing.


You can always choose from the taste and your budget for printing of the cards or boxes.