Check out FAQ regarding the purchase of wedding cards and wedding boxes online at Kalash Cards. Feel free to contact us via WhatsApp, call or via mail in case of doubts.

SHIPPING

Is Free Shipping Valid For Pan India?

We provide free shipping for orders above Rs. 500 to most regions of India where the surface (road) connectivity is linked from Delhi, India. But some regions of India like Andaman & Nicobar Island, Lakshwadeep and more remote areas where there’s difficult surface connectivity from Delhi, India, we may charge shipping for compensation.

What Shipping Methods Are Available?

We ship bulk items through various popular courier services like Delhivery, FedEx, BlueDart, Aramex, Indian Post, etc. Most of the packages are shipped through the most reliable shipping aggregator Shiprocket or Shyplite which selects the best courier according to the shipping destination so that the parcel reached the customer at a minimal time with minimal shipping cost.

How Long Will It Take To Get My Package?

Without Printing: Normally, It would take 5-7 business days to reach your parcel once delivered from us in India. It could take more time depending on the destination of location from Delhi, India. We have tied up with shiprocket and shyplite shipping provider which handles the logistics for us, selecting the best courier service provider like Delhivery, FedEx or Bluedart.

With Printing: It would take 15-25 business days to complete the process of printing and delivery once the printing content is sent to us.

Do You Ship Internationally?

Yes, we provide worldwide delivery via the major shipping providers. All International shipping will be chargeable separately.


PAYMENT

What Payment Methods Are Accepted?

We support multiple online payment methods such as:

  • Debit Card
  • UPI Transaction
  • Net Banking

Our focus is always there on the delivering best, easy and secure payment to our customers. Feel free to contact us in case of any support required.

Is Buying Online Safe?

All transactions are 256 bit encrypted to prevent fraud. We have integrated our payment system with popular payment gateways like CashfreeInstamojoPayU which offers to pay via debit cards, credit cards, UPI platforms like Phonepe, Google Pay IndiaPaytm and Amazon Pay.


ORDERS

How Do I Place An Order?

Simply add your favorite product quantity and click add to cart button. For printing cards, just select the type of printing and the final cost will be calculated automatically. All further steps are self-explanatory.

Do I Need An Account To Place An Order?

Yes, it is mandatory to create an account before placing an order. If you don’t have an account, it would be automatically created during the checkout process.

Are All Cards Available In Stock Everytime Which Are Displayed On Website?

We try our best to keep out of stock products away from the product catalog, but we don’t guarantee the 100% availability of the card you chose, as the designs are getting older and soon out of stock. If the card has been out of stock and you have made the payment for the order, we will prompt for the similar available card or fully refund your payment, informing you of the final action.

How Can I Cancel Or Change My Order?

Once placed, orders can’t be changed or canceled, in any way. The order changing is a problem for us as we deal with deliveries of bulk weight items. You can contact us for more information, in case of some cases though.

Who Should I Contact If I Have Any Queries?

You can contact us here.


PRINTING

Do you offer printing services for wedding invitation cards or boxes?

Yes, we offer printing wedding invitation cards at an additional cost according to your customized printing matter. We offer designers as well to design your customized printing matter. For any printing, queries contact us here.

What are the different types of printing options?

We offer 2 different types of printing as you might have noticed when receiving invitations to you:

Color Screen/Digital Printing: This printing is colored printing in accordance with the color of wedding cards, box, stationery items or any material, wherever applicable.

Foil Printing: This printing is a lustrous metallic gold color, which provides the luxurious and expensive look of the card or box. Foil printing is considered as rich printing as its marginally expensive than colored screen or digital printing.

You can always choose from the taste and your budget for the printing of the cards or boxes.