Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, our refund policy is to refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase. We have simple policy for the cancellation and refund as follows:
Requests for cancellation received for orders later than wedding invitations have been printed or item has been dispatched shall not be canceled. For the cancellation of your order, please contact us via contact us.
We will try our best to create suitable design concepts for our customers. The customer has to return the products in suitable condition with a good packaging for re-usable items as his/her shipping cost to claim the refund. No refund will be entertained for your wrong personalized printed material and the customer shall be solely responsible for losses incurred.
In case of stock unavailability for a confirmed order, we will prompt for choosing another product or fully refund the amount, as per the customer decision.
If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account.